The Experience Library

Privacy Policy

Last updated: January 6, 2026

The Experience Library exists to share lived experience, not to extract value from people’s data. This policy explains what we collect, why we collect it, and how we handle it.

What we collect

We collect only what’s necessary to run the site:

Account information

  • Email address
  • Username
  • Any profile information you choose to add

Content

  • Lessons or entries you write
  • Tags, categories, and metadata attached to those entries

Usage data

  • Views and bookmarks (used to show counts and improve relevance)
  • Basic interaction data needed to keep the site working

Technical data

  • Cookies or tokens used to keep you logged in
  • Standard server logs (such as IP address and request time)

We do not collect sensitive personal data like identity numbers, financial details, or precise location.

How we use your information

We use your information to:

  • Let you create and manage an account
  • Display and moderate entries
  • Allow saving and bookmarking
  • Prevent abuse and misuse
  • Improve the site’s reliability and usefulness

We do not use your data for targeted advertising.

Cookies and login tokens

We use cookies or similar technologies to:

  • Keep you signed in
  • Maintain session security

These are functional cookies. We do not use tracking cookies to follow you across other websites.

Sharing your information

We do not sell your data.

We only share information when:

  • It’s required to operate the service (for example, hosting or email delivery)
  • We are legally required to do so
  • It’s necessary to investigate abuse or protect the platform

Any third-party services we use are expected to handle data responsibly.

Public content

Entries you publish are public by default.

This means:

  • Anyone can read them
  • They may be indexed by search engines
  • Other users can reference or link to them

You should avoid including personal information you don’t want to be public.

Moderation and reports

If content is reported, moderators may review:

  • The reported entry
  • Related metadata
  • Relevant account information

This is done solely to enforce content standards and keep the platform safe.

Data retention

We keep data only as long as necessary to operate the service.

If you delete your account:

  • Your personal account data will be removed
  • Public entries may remain, anonymised where appropriate, unless removal is required

Your rights

You can:

  • Access your account information
  • Update your details
  • Request account deletion

To do so, contact us using the details below.

Changes to this policy

As the platform evolves, this policy may change. If it does, the updated version will be posted here with a new date.

Contact

If you have questions about privacy or data use, contact:
Email: privacy@experiencelibrary.org